Operations Management 9789670761572

This book is designed to meet the needs of undergraduate Management students. The book comprises 14 chapters that cover the major aspects of Operations Management and was written by two senior lecturers with substantial experience teaching this subject. It also provides useful insights into the application of methods and techniques in Operations Management. A summary is included at the end of each chapter to help students understand the topics. Each chapter also provides short-answer questions as well as calculation exercises to assess the students’ understanding of the chapter.

Key Features

• The content of each chapter in this book is complete and easy to understand. Local examples have been used to facilitate understanding.

• Application examples in each chapter and the solution to each example have been detailed for easier understanding.

• Summary of all the important concepts and principles are made available at the end of each chapter.

• Discussion questions are also given at the end of each chapter to further enhance and strengthen the learning process.

• Exercises at the end of each chapter provide the students with essential practice in calculation. Answers to the calculation questions are provided at the end of the book for easy guidance

Brief Table of Contents

1 Introduction to Operations Management and Productivity

2 Operations Strategy and Competitiveness

3 Product Design

4 Sustainability

5 Process Strategy

6 Location Decisions

7 Layout Decisions

8 Project Management

9 Work Measurement

10 Capacity and Aggregate Planning

11 Supply Chain Management

12 Inventory Management

13 Quality Management

14 Maintenance